The Cost of Telecom Cyber Security: Impact of the 2025 Amendment Rules on Consumers and Small and Medium Businesses
The Telecommunications (Telecom Cyber Security) Amendment Rules, 2025, mark a significant expansion of India’s telecom cybersecurity framework. The Rules introduce two key mechanisms. One: the Mobile Number Validation (MNV) system for verifying telecom identifiers on digital platforms, and stronger controls for tracking devices via their
Consumer-friendly Cable TV System
This report comes in the backdrop of an all-India survey conducted by CUTS on cable TV industry which revealed that the cable TV sector in the country is a seller’s market and that the consumers are merely a puppet in the hands of operators having
Towards Effective Choice: A Nation-wide Survey of Indian TV Consumers
TV, a mass medium of video content consumption, has played a pivotal role in empowering its consumers with information, education and entertainment. A nation-wide survey of over 10,000 TV consumers conducted by CUTS International and Broadband India Forum (BIF), highlighted consumer concerns about the status quo and gathered insights
Consumer Empowerment in Electricity Reforms – A Review from South Asia
The report reviews the status of consumer participation in the regulatory reform process in the project countries. It concludes that most of the consumers are not satisfied with the existing complaint redressal mechanism as well as the quality of service available to them. Moreover, there
Unfair Trade Practices and Institutional Challenges in India – An Analysis
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