This user manual is authored by Dr. Dachepally Sudhakar, Retd. Executive Engineer, Greater Hyderabad Municipal Corporation (GHMC) along with Amar Deep Singh, Senior Programme Officer and George Cheriyan, Director, CUTS International as part of the project entitled 'Improving City Governance Through Enhancing Knowledge of Urban Local Bodies in Rajasthan' supported by the Australian High Commission under the Direct Aid Programme (DAP)